Kim Kaemmerer, District Manager

I found MI training to be an extremely valuable tool as a supervisor.  I use reflective communication (equipoise) all the time in supervision as a means to empathically listen to the employee’s feelings/issues.thoughts/resistances, etc., which decreases my tendencies to want to “control” the situation and other pitfalls in management, like taking the situation personally or taking the situation home with me. I found employees feel valued and listened to, and I’m building authentic relationships with my staff. I am looking forward to attending a supervisor MI training in STL this fall to further develop my skills. Casey and Kelly are excellent MI trainers. I recommend it for all supervisors.