IFIOC

Exceptional training and guidance in evidence-based communication skills that create change and improve outcomes for individuals, organizations, and the communities they serve.

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The Institute for Individual and Organizational Change

Exceptional training and guidance in evidence-based Motivational Interviewing that create change and improve outcomes for individuals, organizations, and the communities they serve.


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IFIOC Clients

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Testimonials

Dr. Joseph Wainer – Psychiatrist, Western State Hospital

Thank you for the great training at CSTC (Child Study and Treatment Center) over the past three months.  This training series has done more than my previous trainings in MI as far as getting me to use it during my actual clinical practice.  I think it was the focus on the spirit of MI, rather than the particular skills and techniques.  It got me to see the big picture or as Casey often said, “the physics of MI”.

Dr. Joseph Wainer
Psychiatrist, Western State Hospital

Brenda Orffer – Event Designer, Washington Health Care Association

Our favorite session at the convention was offered by Casey Jackson of IFIOC.  ‘Insightful, interactive, engaging, life-changing, and inspirational’ were the words used over and over to describe Mr. Jackson and his presentation in the evaluation comments.  Working with the IFIOC staff was easy and efficient, and we look forward to having them back to do more training for our members.

Brenda Orffer
Event Designer, Washington Health Care Association

Lisa Turner, Court Services Officer

I found the training with Casey Jackson extremely valuable. I have been fortunate enough to attend the 2-day training, then two other 1-day trainings a month apart from each other and it has made working with my probation/diversion youth so much more effective. I am always amazed and grateful on how much information I gather when I stay non-judgemental. And also how much more respect I am giving them to make decisions that work best for them. In my 6 years of employment, this has been by far the most beneficial training I have been to.

Lisa Turner, Court Services Officer
Okanogan County Juvenile

Kim Kaemmerer, District Manager

I found MI training to be an extremely valuable tool as a supervisor.  I use reflective communication (equipoise) all the time in supervision as a means to empathically listen to the employee’s feelings/issues.thoughts/resistances, etc., which decreases my tendencies to want to “control” the situation and other pitfalls in management, like taking the situation personally or taking the situation home with me. I found employees feel valued and listened to, and I’m building authentic relationships with my staff. I am looking forward to attending a supervisor MI training in STL this fall to further develop my skills. Casey and Kelly are excellent MI trainers. I recommend it for all supervisors.

Kim Kaemmerer, District Manager
St. Louis Disability Determinations

Kathe Matrone Ph.D. CRC-CCER Director

The trainers and staff at The Institute for Individual and Organizational change are truly interested in improving MI proficiency beyond the effects of a short training workshop. Their approach to training focuses on changing practice through on-going learning, individual feedback on performance and personal follow-up coaching. This organization cares about their customers and the long-term effects in helping clients change lifestyle behaviors. We genuinely enjoy partnering with you and refer anyone seeking the highest quality of Motivational Interviewing training directly to IFIOC.

Kathe Matrone Ph.D. CRC-CCER Director
Center for Continuing Education in Rehabilitation Counseling

Trina Lynn, Vocational Rehabilitation Counselor

Casey, I really enjoyed getting to participate in the last skill building group. You are really good at reading your audience! My group had more type A managers the ‘get er done’ group. The second group had more of the nurturing mangers. You were able to deliver MI skill building in a way that was effective for both groups. I just thought it was amazing to see that…

I cannot even express all the ways your perspective on MI has helped me personally and professionally. So thank you ever so much for the experiences that you’ve had in life that led you to this place of being an MI trainer. I have been to other trainings but they don’t deliver the way you do.

Trina Lynn, Vocational Rehabilitation Counselor
Michigan Rehabilitation Services

Sally Sederstrom

I can’t imagine a trainee could ever trip up Casey. He knows the information so thoroughly and well and explains it clearly, passionately and in a way that engages all. I walked away with many new tools in my tool belt to use and try.

Sally Sederstrom

Martha Crownover

Working with Casey Jackson and IFIOC staff has been life changing for me professionally….Motivational Interviewing, for me, is the growing edge of being a caring and effective clinician. It has been over 10 years that I have joined in the MI journey with Casey and IFIOC. I look forward to continuing to learn and develop my MI skills.

Martha Crownover, PhD, JD, CMHS

Martha Crownover

Tim Trierweiler

Social service professionals, I highly recommend this training if you wish to expand your stages of change and implementing these stages within the Motivational Interviewing (MI) model.
Casey is an expert on each, and the constant interweaving of the two to bring about change; it’s a process he has mastered, and is a great communicator.
It helped me greatly in my approach when I was in the field.
-Tim Trierweiler

Tim Trierweiler

Kari Burch, OTD, OTR/L

“There is nothing like this training! It is so highly interactive and individualized to each participant’s needs. Examples and brainstorming are performed that can apply directly to your work experience to improve your treatment of clients, immediately. It is a great course for a great value and would benefit OTs, PTs, and many other helping professions too “

Kari Burch, OTD, OTR/L
Memory Care Home Solutions

Marissa Turner-Employment Practitioner

This class provided me with a better understanding of why it can be especially difficult to engage participants with trauma in change talk/behavior and also provided some additional tools that I can use to support and engage participants who are dealing with trauma. Casey and John are exceptional at understanding the questions people ask and connecting the dots in a very tangible and applicable way while also making it relevant for everyone.

Marissa Turner
Career Path Services

Nick Swallow, Independent Living Specialist, disAbility Connections, Inc

“The training was excellent!  I can’t say that I’ve ever seen a trainer approach instruction in the way Casey did.  Casey is a vector/vehicle for information, allowing the knowledge of the topic to move through him, rather than be about him and what he could teach us.”

Nick Swallow
disAbility Connections, Inc