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Exceptional training and guidance in evidence-based communication skills that create change and improve outcomes for individuals, organizations, and the communities they serve.
Exceptional Motivational Interviewing training that creates change and improves outcomes for individuals, organizations, and the communities they serve.
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Share Your Motivational Interviewing Training Experience We’d love to hear about your experience with Motivational Interviewing through …
Continue Reading about Share Your IFIOC Motivational Interviewing Training Experience

Do you want access to ways to continue to improve your communication or Motivational Interviewing skills? Then you will LOVE our membership site …
Thank you for the great training at CSTC (Child Study and Treatment Center) over the past three months. This training series has done more than my previous trainings in MI as far as getting me to use it during my actual clinical practice. I think it was the focus on the spirit of MI, rather than the particular skills and techniques. It got me to see the big picture or as Casey often said, “the physics of MI”.
Our favorite session at the convention was offered by Casey Jackson of IFIOC. ‘Insightful, interactive, engaging, life-changing, and inspirational’ were the words used over and over to describe Mr. Jackson and his presentation in the evaluation comments. Working with the IFIOC staff was easy and efficient, and we look forward to having them back to do more training for our members.
I found the training with Casey Jackson extremely valuable. I have been fortunate enough to attend the 2-day training, then two other 1-day trainings a month apart from each other and it has made working with my probation/diversion youth so much more effective. I am always amazed and grateful on how much information I gather when I stay non-judgemental. And also how much more respect I am giving them to make decisions that work best for them. In my 6 years of employment, this has been by far the most beneficial training I have been to.
I found MI training to be an extremely valuable tool as a supervisor. I use reflective communication (equipoise) all the time in supervision as a means to empathically listen to the employee’s feelings/issues.thoughts/resistances, etc., which decreases my tendencies to want to “control” the situation and other pitfalls in management, like taking the situation personally or taking the situation home with me. I found employees feel valued and listened to, and I’m building authentic relationships with my staff. I am looking forward to attending a supervisor MI training in STL this fall to further develop my skills. Casey and Kelly are excellent MI trainers. I recommend it for all supervisors.
The trainers and staff at The Institute for Individual and Organizational change are truly interested in improving MI proficiency beyond the effects of a short training workshop. Their approach to training focuses on changing practice through on-going learning, individual feedback on performance and personal follow-up coaching. This organization cares about their customers and the long-term effects in helping clients change lifestyle behaviors. We genuinely enjoy partnering with you and refer anyone seeking the highest quality of Motivational Interviewing training directly to IFIOC.
Casey, I really enjoyed getting to participate in the last skill building group. You are really good at reading your audience! My group had more type A managers the ‘get er done’ group. The second group had more of the nurturing mangers. You were able to deliver MI skill building in a way that was effective for both groups. I just thought it was amazing to see that…
I cannot even express all the ways your perspective on MI has helped me personally and professionally. So thank you ever so much for the experiences that you’ve had in life that led you to this place of being an MI trainer. I have been to other trainings but they don’t deliver the way you do.
I can’t imagine a trainee could ever trip up Casey. He knows the information so thoroughly and well and explains it clearly, passionately and in a way that engages all. I walked away with many new tools in my tool belt to use and try.
Working with Casey Jackson and IFIOC staff has been life changing for me professionally….Motivational Interviewing, for me, is the growing edge of being a caring and effective clinician. It has been over 10 years that I have joined in the MI journey with Casey and IFIOC. I look forward to continuing to learn and develop my MI skills.
Martha Crownover, PhD, JD, CMHS
Social service professionals, I highly recommend this training if you wish to expand your stages of change and implementing these stages within the Motivational Interviewing (MI) model.
Casey is an expert on each, and the constant interweaving of the two to bring about change; it’s a process he has mastered, and is a great communicator.
It helped me greatly in my approach when I was in the field.
-Tim Trierweiler
“There is nothing like this training! It is so highly interactive and individualized to each participant’s needs. Examples and brainstorming are performed that can apply directly to your work experience to improve your treatment of clients, immediately. It is a great course for a great value and would benefit OTs, PTs, and many other helping professions too “
This class provided me with a better understanding of why it can be especially difficult to engage participants with trauma in change talk/behavior and also provided some additional tools that I can use to support and engage participants who are dealing with trauma. Casey and John are exceptional at understanding the questions people ask and connecting the dots in a very tangible and applicable way while also making it relevant for everyone.
“The training was excellent! I can’t say that I’ve ever seen a trainer approach instruction in the way Casey did. Casey is a vector/vehicle for information, allowing the knowledge of the topic to move through him, rather than be about him and what he could teach us.”
As a therapist, I am constantly getting CE’s that are not interactive lectures or simply clicking buttons. I have participated in MI trainings through my graduate program and an online CE that were great for information and USELESS in actual practice. This MI training with the IFIOC (Casey Jackson) was a dramatic shift from the norm. The training was immediately interactive, engaging and tailored to my specific group based on our field and professions within that field. He selected example videos and exercises for us to practice that were specific to our needs without hesitation. He was able to provide feedback to everyone who asked and point out not only our strengths but also our areas for growth. I would highly recommend the Motivational Interviewing and Advanced Motivational Interviewing for anyone wanting to enhance their interactions with others professionally and even personally. This is truly enhancing my practice on a daily basis. Would 100% recommend. -Christine Miller
Even though this was a zoom training, it was amazing. I learned a lot and am looking forward to the Advanced training.
“I have been taking the streaming Introductory Course and have learned so much valuable information even though I have taken other introductory courses. It has deepened my understanding around all the concepts and given me new strategies and approaches for improving my skills. Great stuff!” -Meg Root MS, NBC-HWC Wellness coach
“I just finished a MICA Training with John and Casey, it really really helped me understand how to score better but the thought and philosophy that was put in to building this wonderful assessment.
“Grateful for the IFIOC training and practicums….. The lessons of Motivational Interviewing (MI) that I learned while working for WA State echo, even now, in retirement….MI has been the most profound training I have ever undertaken.” -Betty Sweeney Monahan
MI (Motivational Interviewing) training with Casey and crew was the best training experience I’ve ever had and helped me be a better listener…at work and home. Life changing and I will be forever grateful. –Christyna Nelson-Hengstler
Great training! Learned so much and great presenter!
I wasn’t quite sure what I was going to learn exactly but to my surprise, I was shocked at the techniques given and feedback along with live experience and training. I would for sure do another M.I. training and recommend it for all professionals seeking to grow and understand not only ourselves, but others. Everyone just wants to engage and feel heard this is a great way to slow down and listen. This was very informative and brought insight to new concepts, for sure a practiced skill one I will for sure be working to get better at daily.
Thank you for the opportunity and training. -Noel Reyes
Outstanding training from IFIOC. Our facilitator John took the time to understand our needs and guided us through practical activities that were fully relevant to my work. My skills improved considerably over the course of the training. Highly recommend to all that are looking to improve their understanding and practical application of MI.
The course has given me a better understanding of MI, what has been delivered has given me more skills, that I can now implement in both my personal and professional life.